Refund policy

We will do everything within our ability (and within reason) to ensure your satisfaction. Refunds will not be issued for services already rendered or products already previously worn. We will accept returns postmarked within 14 days of the original purchase date of unworn, unwashed, or undamaged merchandise purchased on our site. Any and all items marked final sale are not eligible for return. You are responsible for the cost of your returns, kindly use the courier of your choice. Please take note of the courier’s anticipated delivery date for returns and allow an additional 7-10 business days for our return department to process your return and refund.

Holiday return window: orders placed November 15 through December 20, 2026 can be returned until January 8, 2027. Items marked final sale are still not eligible for return.

 Given the limited nature of our inventory, we cannot process exchanges. However, you may return the unwanted item(s) and opt to purchase another item of your choice from our website.

 If you have any questions or concerns, or if there is anything we can do to make your experience a more pleasant one, please email us at hello@solandtx.com.